Frequently Asked Questions

Got Questions? We've Got Answers.

Find answers to the most common questions about MG Herbals products, orders, and policies.

Alopecia Areata is an autoimmune condition where the immune system mistakenly attacks hair follicles, causing patchy hair loss on the scalp and sometimes other parts of the body. MG Herbals Anti Alopecia Oil is specifically formulated with Bhringraj, Amla, Neem, and Brahmi to treat this condition naturally and stimulate new hair growth.

Most customers see visible results within 4–8 weeks of regular use. Consistency is key — apply the oil as directed 3–4 times per week for best results. Individual results may vary depending on the severity of hair loss and scalp condition.

Yes, all our products are 100% natural, GMP certified, and clinically tested. They contain no harmful chemicals, parabens, sulfates, or synthetic additives. Our products are safe for all hair types including oily, dry, normal, colored, and chemically treated hair.

Yes! We offer free shipping on all orders across India. There is no minimum order value required. Orders are typically processed within 1–2 business days and delivered within 5–7 business days depending on your location.

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, contact us within 30 days of delivery with your order ID and reason for return. Once we receive and inspect the returned item, refunds are processed within 5–7 business days.

Once your order is shipped, you can track it using the Track Order page on our website. Simply enter your Order Number and the email address used during checkout to get real-time updates on your shipment status.

Part your hair and apply the oil directly to the scalp. Massage gently in circular motions for 5–10 minutes to improve blood circulation. Leave for at least 2 hours or overnight for best results. Wash with a mild shampoo. Use 3–4 times per week consistently.

Our Anti-Dandruff Shampoo is gentle enough for regular use. For best results, we recommend using it 3 times per week initially until dandruff is eliminated, then reducing to 1–2 times per week for maintenance. It is sulfate-free and paraben-free.

We accept Cash on Delivery (COD), UPI (GPay, PhonePe, Paytm, BHIM), and Net Banking. All online transactions are processed through secure, encrypted payment gateways. We do not store any sensitive payment information.

Absolutely! Our products are designed to complement each other. For example, you can use the Anti Alopecia Oil or Anti Hair Fall Oil for scalp treatment and follow up with the Anti-Dandruff Shampoo for cleansing. Using them together provides comprehensive hair care.

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