30-Day Return Guarantee

Not satisfied? Return within 30 days of delivery for a full refund. No questions asked on eligible items.

Last Updated: January 1, 2025. We want you to be completely satisfied with your purchase.

1. Return Eligibility

We accept returns within 30 days from the date of delivery. To be eligible:

  • The return request must be initiated within 30 days of the delivery date.
  • The item must be unused and in its original, unaltered condition.
  • The product must be in its original packaging with all seals intact.
  • You must have proof of purchase (order ID or invoice).

2. How to Initiate a Return

1
Contact Us

Reach out via WhatsApp, phone, or email within 30 days of delivery.

2
Provide Order Details

Share your Order ID, the product(s) you wish to return, and the reason for the return.

3
Return Approval

Our team will review your request and send you a return authorization within 1–2 business days.

4
Ship the Item

Pack the item securely and ship it to the provided address using a trackable shipping method.


3. Refund Process

Once we receive and inspect the returned item, refunds are processed within 5–7 business days. For COD orders, refunds are processed via bank transfer or UPI.


4. Non-Returnable Items

  • Products that have been opened, used, or partially consumed.
  • Items returned after the 30-day return window has expired.
  • Products damaged due to misuse, improper storage, or negligence.

5. Contact Us for Returns

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