Last Updated: January 1, 2025. Your privacy is important to us. This policy explains how MG Herbals collects, uses, and protects your personal information.
1. Information We Collect
When you visit our website or place an order, we may collect the following types of information:
- Personal Information: Name, email address, phone number, and delivery address provided during checkout or account registration.
- Transaction Information: Order details, payment method (we do not store card details), and purchase history.
- Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs collected automatically via cookies and analytics tools.
- Communication Data: Messages, queries, or feedback you send us via email, WhatsApp, or our contact form.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders, including shipping and delivery.
- To communicate with you about your order status, updates, and support queries.
- To send promotional offers, product updates, and newsletters (only if you have opted in).
- To improve our website, products, and customer experience.
- To detect and prevent fraud or unauthorized access.
- To comply with legal obligations and resolve disputes.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
- Delivery Partners: We share your name, address, and phone number with courier services to fulfill your order.
- Payment Processors: Secure payment gateways process your payment information. We do not store sensitive payment data.
- Legal Requirements: We may disclose information if required by law, court order, or government authority.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption for all data transmissions.
5. Your Rights
You have the right to access, correct, or delete your personal data. To exercise any of these rights, please contact us using the details below.
6. Contact Us
